Email hosting in the UK: business email at your own domain

Business email hosting for small companies

Most small businesses need a handful of addresses that look professional, work on every phone and laptop, and do not land in junk folders. That is what this is: hello@, accounts@ and one mailbox per person at your own domain, with shared aliases so sales@ can reach three people. Because the mailboxes come with the web hosting plan, a company site plus its email starts at £2.99 a month and the price stays there.

Mailboxes by plan

Every plan includes webmail, IMAP and SMTP over TLS, spam filtering, virus scanning and DKIM. Email is part of the hosting plan rather than a separate product, so the mailboxes come with your website hosting at no extra charge. See the full plan comparison.

Setting up email for your domain

1. Point your domain's DNS at us. The simplest way is to set your registrar's nameservers to ns1.t-host.co.uk and ns2.t-host.co.uk; we then host the MX, SPF and DKIM records for you. If you prefer to keep DNS elsewhere, add the MX record we give you at your existing DNS provider.
2. Create mailboxes in My services under Email. Each mailbox has its own password, and you can add aliases, forwarders and autoresponders for addresses that should land in the same inbox.
3. Log in to webmail at webmail.t-host.co.uk to check it works, or add the account to your mail app with server mail.t-host.co.uk: IMAP on port 993 with SSL/TLS, and SMTP on port 587 with STARTTLS (or port 465 with SSL/TLS).

Webmail or a mail app?

Both work with the same mailbox, and you can use either at any time. Roundcube webmail needs nothing installed and is handy on a shared or borrowed computer. A mail app over IMAP gives you offline access, notifications and unified inboxes across several accounts. Because IMAP stores your mail on the server, folders and read status stay in sync whether you read a message in webmail, on your phone or on your laptop.

Deliverability: SPF, DKIM and sensible sending

Getting your mail delivered to the inbox rather than the junk folder depends mostly on your DNS records and on how you send. When we host your DNS, the SPF record and DKIM key are published for you. DKIM signing is on for all outgoing mail. If you send from another service as well (a newsletter tool, for example), add that service to your SPF record and set up its own DKIM key so both paths are authenticated.

This is a hosting mailbox service, not a bulk-mail platform. It is intended for normal business and personal correspondence. Newsletters to large lists are best sent from a dedicated mailing service that handles bounces and unsubscribes properly.

Where your mail is stored

The mail servers, like the rest of the THOST platform, are located in the UK. Nightly whole-server backups cover the mail servers. Mailboxes are removed when a hosting account is cancelled and its paid period ends, so export anything you want to keep before then.

Questions about email hosting? Email support@t-host.co.uk. We are a very small team and reply as soon as we possibly can.